Made To Order: This piece is handmade just for you, its current production time is 5-7 business days + ship time. Once your order has been shipped out, it will take 2-5 business days to get from us to you if you're within the US and 2-4 weeks if you're outside of the US.
Return Policy: No returns at this time, only exchanges are accepted. Exchanges are only permitted for 10 days after receiving the item. In only special or unique circumstances do we allow full returns and/or refunds. If you have any concerns about a product or any of our policies, please email Lauren at firstname.lastname@example.org
Warranty: With our lifetime warranty, you can send your piece back at any time for a free cleaning, polishing, re-size (adding a chain extender or making a piece smaller/shorter) or repair. If you would like to add any length to your previously bought piece, please note that a cost will incur for labor and materials. Simply send us an email, and we'll send the instructions on where to send it back. Please note that the customer is responsible for all shipping costs in regards to our warranty policy. We want you to love your jewelry for forever and are happy to assist in any way we can.
Care Tip: We advise keeping your jewelry away from perfumes and lotions and removing it before bathing with fragranced products, exercising or swimming in chlorine. Please store your jewelry in a dry and dark place, inside the given jewelry pouch. You may use a fine jewelry polishing liquid, warm soapy water or a non-abrasive polishing cloth (like a Sunshine Polishing Cloth) to clean your semi-fine jewelry.